Privacy Policy
Privacy Policy
Last Updated: 3rd March 2019
The following advice on data protection applies when you visit our website https://mixing-mastering.com/ and make use of our services. Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools, and opportunities with complete confidence.
Please note, by downloading a free ebook and purchasing our products, you will be opted-in to our mailing lists.
We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the "Services")-those who access some of our Services but do not have accounts ("Visitors") as well as those who may purchase Products and/or pay a monthly service fee to subscribe to the Service ("Members")-what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.
1. PERSONAL DATA
The following information relates to the processing of your personal data. Personal data refers to all data which refers to you personally, i.e., name, address, email address, payment information or your activities as a user.
2. DATA CAPTURE EVERY TIME YOU ACCESS THE WEBSITE
2.1Usage Data
Every time you access the website, even if it is only to look for information and you do not log in or register a customer or otherwise deliberately transfer information (for example by signing up for a newsletter), we will capture the following data, transmitted by your browser, which allow you to visit the website (usage data):
IP address
Date and time of the request
Duration of the visit to the website
Time zone difference to Greenwich Mean Time (GMT)
Contents of request (actual page)
Access status/HTTP-status code
Respectively transmitted data quantities
Which website the request is coming from
Browser, browser language, browser software version
Operating system
For IT security reasons, we will save your IP address in our IT system log files for 7 days following your website visit in order to recognize and prevent (Distributed) Denial of Service attacks. After the 7 days have passed your IP address will be anonymized by removing the last 8 bits.
If your IP address is saved in unabbreviated format, we will only aggregate it with any of the usage data mentioned above if we have a legitimate interest.
2.2 Cookies
When using our website as well as our online services, cookies are saved on the device you use to access the page. They enable the Mixing-Mastering.com systems to recognize your browser and to provide services which are of interest to you personally.
Cookies are small text files (alphanumeric identification symbols) which are stored on users’ end devices when they visit a website. When the same website is visited again, the information which was saved will then be sent back to the participating server. We use first-party cookies and third-party cookies, which can be designed as session cookies or temporary cookies.
Session cookies are automatically deleted from your hard drive after your browser session. These cookies store a so-called session ID, which is assigned various requests from your browser during a shared session. This type of cookie is used in relation to user and license data. Its use is technically required in order to be able to connect your user account with your actions over separate visits.
Third-party cookies are only set by servers if they are not identical with our servers, i.e. if they come from other websites you have visited. In contrast, first-party cookies on browsers are not accessible across domains. Third-party cookies are used when using our website and our online services by some third-party companies (for further details about some selected providers used by us, see below under c)). By using these third-party cookies, also known as “tracking cookies”, a user’s visits to various websites can be assigned to the specific visitor. This allows us to draw conclusions about the visitor’s interests and to accordingly customize websites.
You also have the option of configuring your browser so that specific types of cookies are not allowed or deleted. You can also visit our website if your browser settings block the placing of cookies or if you do not agree with having cookies placed on your hard drive. We would like to inform you, however, that if you do so, you may not be able to fully use all features on our website.
2.3Third-Party Providers
2.3.1 Google Analytics
As a part of our internet presence we use Google Analytics, which is a web analysis tool provided by Google Inc. Google Analytics uses cookies to analyze how our website is used. The information generated by the cookie about your use of this website, including the abbreviated IP address, is transferred to and stored on a Google server, in some cases located in the USA. The evaluation by Google is exclusively carried out in an anonymous process in which the code expansion provided by Google "anonymizeIp" deletes the last 8 bits of your IP address, therefore anonymizing it for subsequent data processing.
If you have registered a user account with us, we will additionally use a so-called "User ID" for this service. This is a unique, permanent and personalized symbol sequence we assign to you when you first log in to your user account. When you visit the website and are logged in to your user account, the website activities are assigned to your permanent user ID. This ID is not assigned to a specific end device (smartphone, laptop, etc.), but to you personally. In conjunction with Google Universal Analytics, this User ID is transmitted to Google, where it is used by us at Google as a pseudonym for you as a user. The data accumulated by Google are therefore anonymized for Google, as the service does not have the option to create a link to your user account and therefore to your personal data.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us as website operators, and providing other services related to website activity and internet usage. Where applicable, Google will transmit this information to third parties if this is prescribed by law, or as long as these third parties process these data on behalf of Google.
If, however, you still wish to prevent the use of Google Analytics, you can install the browser add-on to deactivate Google Analytics. You can find it at: https://tools.google.com/dlpage/gaoptout
As mentioned above, you can prevent the storage of cookies by adjusting your browser software settings accordingly. We would like to inform you, however, that if you do this you may not be able to fully use all the functions on this website.
For more information regarding data usage via Google: www.google.com/policies/privacy/partners/
2.4 Retargeting
Retargeting is a variant of online targeting in which users of an online service are marked by suppliers via the retargeting function. This function serves to present visitors to a website with interest-based advertisements as part of the advertising networks. In order to do this, your browser stores cookies which make it possible to recognize you as a visitor when you access websites which belong to the corresponding supplier’s advertising network. These pages display advertisements for products based on your previous internet activity, including products in which you have shown an interest on other websites which use the corresponding provider’s remarketing function.
On our website we mainly use retargeting services from the following suppliers:
2.4.1 Facebook
Mixing-Mastering.com uses plug-ins of the social network Facebook (www.facebook.com). The plug-ins are marked with a company logo of Facebook or the additional "Facebook Social Plug-in". When you access website from us, which contains such a plug-in, a connection to servers through the browser of Facebook is set up. By integrating of the plug-in, Facebook receives the information that you have visited our website. As long as you long as you are logged in to Facebook, Facebook can assign the visit to the site to your Facebook account. The plug-in transmits any actions you perform via the plug-in, e.g. pressing the “Like”-Button, directly on to Facebook, and these data will be stored there.
For the purpose and scope of data collection and further processing and use of data by Facebook, and your rights and settings taken to protect your privacy, please see the respective privacy notices from Facebook.
To prevent such a collection of data through Facebook, you must log out on Facebook before visiting our website.
If you don’t wish to use Facebook’s retargeting function, then you can generally deactivate it via your Facebook account https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
2.4.2 Google Remarketing
According to the company’s own information, Google does not capture any personal data during this process. If you don’t wish to use Google’s retargeting function, then you can generally deactivate it by selecting the according settings under https://adssettings.google.com/
Alternatively, you can deactivate the use of cookies for interest-based advertising by following the instructions of the Opt out page of the Network Advertising Initiative at http://optout.networkadvertising.org/#!/
2.5 Links to Third-Party Providers
Links to third-party providers and our internet presence on Facebook, Twitter, and Instagram are embedded in our website. You can activate the redirection by clicking on the relevant symbol (for example the Facebook button) on the lower part of our website. Mixing-Mastering.com is not responsible for data processing carried out by third-party providers. Please learn more about data processing by reading the relevant company’s privacy notices.
3. ADDITIONAL DATA PROCESSING WITH NEWSLETTER SUBSCRIPTIONS AND PARTICIPATION IN SURVEY CAMPAIGNS, QUESTIONNAIRES AND COMPETITIONS
3.1 Newsletter Subscription
If you wish to receive regular information and news about our services, products and campaigns, you have the option of subscribing to our newsletter on our website by entering your email.
If you have created an account at Mixing-Mastering.com, downloaded a free ebook or purchased any of our products, you will also receive a newsletter. Of course, you may withdraw your consent at any time. With the help of this newsletter we will ensure as part of our direct marketing that you will be able to stay up to date with updates, offers and new developments.
The only obligatory information for subscribing and receiving our newsletter is your email address as a technical requirement.
You can withdraw your consent to receiving the newsletter at any time. In order to do so you can use the link, which is available in every email.
3.2 Testimonials, Survey Campaigns, and Questionnaires
If you have created an account at Mixing-Mastering.com, you may receive an email inviting you to participate in a survey. Of course, you may withdraw your consent at any time. With the help of this survey, we would like your feedback in order to continuously improve our products for you.
3.3 Competitions
At irregular intervals we will invite you to take part in competitions on our website or via newsletter. If you participate, you will be asked to enter your name, surname, email address and country of residence. This information is necessary to allow effective participation in the competition, and is deleted after the competition ends.
4. CONTACT AND SUPPORT SERVICE
4.1 Email
If you contact us via email, we will use your email address and name in order to process your query and contact you if necessary.
4.2 Support Service
If you use our support service via the chat widget on Mixing-Mastering.com, we will use your email address and name in order to process your query. Additionally, data which you have provided in the entry form are saved and used for resubmission (i.e. if you use further support at a later date) in order to be able to offer you the best possible support in the long term.
5. ADDITIONAL DATA PROCESSING WHEN SETTING UP A USER ACCOUNT
In order to be able to see your order data for current and previous orders, as well as the order status of your purchase at any time, you have the option to register a user account on our website.
The obligatory data we require are your name, email address and your personal password. All other data are voluntary and marked accordingly.
If you would like to use your user account for product purchases, we require your address and payment information for processing contracts. Obligatory data are marked accordingly. All other data are voluntary.
The personal data submitted relating to this – those which are necessary to fulfil the contract, as well as those which are voluntary – are saved with the option to change or correct them. You can change these data in your customer account in the customer area at any time.
In order to prevent unauthorized access to your personal data by third parties, in particular your financial data, we secure it according to current technology standards.
6. PAYMENT, DEBIT AND CREDIT CARD CHECK VIA PAY PAL
For each order which takes place on account or via a debit card, credit card, we can check your credit via Pay Pal.
7. SHARING YOUR PERSONAL INFORMATION
Mixing-Mastering.com might be legally obliged to pass on information to third parties. If there is suspicion of a criminal offence, Mixing-Mastering.com is obliged to pass the data to law enforcement authorities upon request. This includes the exchange of data with companies which handle credit card fraud. In this regard, there is no sharing of your personal data if the company wishes to use these for commercial use.
Apart from this, we will only use the personal data you entrust us with for providing our services to you or subscribing you to our mailing lists.
For processing newsletter subscriptions, we will pass the email address on to the relevant service provider. This service provider is bound to our instructions as part of an order processing relationship and will not pass your data on to third parties.
Our Company's Commitment to Data Security: Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
Where to Direct Questions About Our Privacy Policy: If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this Web site.
Revisions to This Policy: Mixing-Mastering.com reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting. Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.
Opting Out: Should you wish to no longer receive email communication from us, simply send an email to support@mixing-mastering.com with subject title 'Request to Opt-Out Mailing List'. In the email, fill out your details and we will remove you from our database. Also, at the bottom of any email you might receive from us is an unsubscribe link that, when clicked, will automatically unsubscribe you.
